Service and Warranty

The regular warranty period for our products (if not otherwise agreed in the contract) is 12 months from the day of the products' acceptance into operation. We provide both warranty and post-warranty servicing for our products either directly here (in the Czech Republic and Slovak Republic), or abroad via our network of authorised dealers entitled to service Komfi machines.

Go to "Dealer network" the list of Komfi authorised partners. All our partners are professionally trained in both theoretical and practical aspects directly in our headquarters in Lanškroun. After this training, the Komfi dealers are able to professionally deal with any potential problems of laminating and coating machines and eliminate both, mechanical as well as electrical defects.

Technical training of Komfi dealers Technical training of Komfi dealers
Technical training of Komfi dealers in the company headquarters in Lanškroun

Each of our foreign partner technicians who have passed the Komfi training can prove such by presenting the certificate shown below:

Technický certifikát

We deal with serial production of print finishing machine nearly 15 years. During this period, more than 1300 laminators and varnishing machines left the gate of our company. Many of those very first units still serve its owners, and therefore it is important for us to guarantee our customers fast and reliable spare parts supplies. We opened a new spare parts stock in our main seat in Lanškroun which is determined specifically for mass produced print finishing machines. The new capacity of this stock allows us to stock really wide range of parts for different models of laminating and varnishing machines. Our policy of spare parts storage is set up in such way, so that we are able to deliver in short time also parts, the production of which is time demanding. We also focus on unification of key parts during developping of new models, which also helps to better availability of the spare parts. We guarantee supplies of the spare parts to the customer for a period of 10 years from a moment of machine delivery. Nevertheless, because we design and produced the equipment ourselves, we are able to deliver spare parts to much older machines relatively flexibly too.

Should you have a technical question or problems with a machine that we supplied, please contact our servicing department or use the contact form below:

Karel Jelínek
Tel.:   +420 465 352 736
Mob.:  +420 737 230 426

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